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Editorial standards at Norga

At Norga, our mission is to make information on insurance and financial protection clear, accessible and reliable. This page explains exactly how we do it.

JG
Joël Gagnon
8 min read
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Reviewed and fact-checked
Illustration des normes éditoriales
Our commitment

Accuracy, clarity, usefulness.

Norga publishes content that follows three core principles. Our articles answer real questions consumers have about insurance, financial protection and planning, written in plain language with concrete explanations and practical examples.

Accuracy

Published information must be verified, up to date and based on credible sources, including government bodies, regulatory authorities, recognized insurers, professional associations and in-house expertise.

 

Clarity

We believe financial information shouldn't be needlessly complicated. Our content is written in clear, direct language. When a technical term is necessary, we define it.

 

Usefulness to the reader

Every article must serve a clear purpose: answer a question, explain a concept, compare options or help the reader better understand an issue. We avoid vague or purely promotional content.

 
Our editorial principles

What guides every editorial decision.

Beyond our three core pillars, four principles shape how we create and publish content on the Norga blog.

Editorial independence. Content is produced to inform readers, not to artificially favour a particular product, insurer or solution. Topics are chosen for their relevance to readers, not for short-term business goals.

Transparency. We keep a clear distinction between educational information and Norga's business goals. When an article presents products or services offered by Norga, this is stated explicitly.

Usefulness. Every article must answer a real question and bring concrete value to the reader. We avoid generic, vague content or content produced only for volume.

Human review. Every article is read and approved by a team member before publication, without exception. Automation may support our work, but it never replaces editorial judgment.

 
Our editorial process

5 steps from idea to publication.

All content published on the Norga blog follows a structured creation process, from topic research to final publication. This process ensures the information is accurate, useful and well presented.

1. Topic research. We identify the important questions readers are asking, drawn from frequent searches, questions our teams receive, market changes or new regulations. The reader's search intent always guides our choice of topic.

2. Writing. Articles are written by team members who understand the subjects covered. Particular attention is paid to precise terminology, structure, readability, practical examples and the balance between educational information and business context.

3. Editorial review. Before publication, content is proofread for clarity, consistency, tone, structure and overall quality. This step ensures the article is understandable, useful and aligned with Norga's standards.

4. Fact-checking. When the topic requires it, key information is verified by someone with relevant expertise: insurance definitions, financial data, regulatory references and product comparisons.

5. Publication. Once approved, the article is published with a clear structure, descriptive headings and relevant internal links. We aim to make every page easy to understand for readers, search engines and artificial intelligence systems.

 
Our sources

Verifiable, traceable information.

Norga favours credible, verifiable and relevant sources. Depending on the topic, we rely on government websites, regulatory authorities, financial institutions, insurance companies, professional associations, market reports, recognized studies, public data and our team's in-house expertise.

When helpful, we include links to the sources used so readers can dig deeper and verify the information for themselves. Traceability is a priority for us.

 
Scope of our content

Educational content, not personalized advice.

 

Content published on the Norga blog is provided for educational and informational purposes only. It does not constitute personalized financial, tax, legal or insurance advice. Before making a decision, we recommend speaking with a qualified professional who can review your personal situation.

Every situation is different. Insurance and financial protection needs can vary based on many factors: age, health, income, debt, family, business, financial goals and province of residence. An article may describe a general rule that doesn't necessarily apply to your specific situation.

 
Corrections

We correct our mistakes.

Despite our efforts, an error can sometimes slip into our content. If inaccurate, incomplete or ambiguous information is brought to our attention, we commit to reviewing and correcting it as quickly as possible.

We pay particular attention to anything that could mislead readers: key definitions and amounts mentioned, regulatory information and general conditions, differences and comparisons between products, statements likely to influence a financial decision, and variations by province, client profile or contract type. Significant corrections are noted in the article when the change meaningfully affects how the content is understood.

To report an error in an article, contact our team.

 
Business transparency

Honesty about our business model.

Norga may offer, recommend or facilitate access to certain insurance or financial protection products and services. In some cases, Norga may receive compensation when a client chooses a product through Norga.

This compensation does not determine the editorial content published on the blog. Our articles aim to explain topics in a balanced way and help readers understand their options before making a decision.